Mandala Air

Mandala is a national private airline established in 1969 and has served for more than 40 years of air transportation needs in Indonesia.

In 2006, Mandala was acquired by Cardig International and Indigo Partners aimed to position Mandala the Benchmark airlines in Indonesia for safety and friendly services.

Mandala has successfully transformed and restructured the airline and will continue to expand its fleet through the order of 25 Airbus A320 in 2007. With the purchase of new aircraft, Mandala will serve domestic and regional services with single type of aircraft, all Airbus fleet. Currently, all aircraft maintenance, repair and overhaul (MRO) is trusted to Singapore Airlines Engineering Company (SIAEC)

Now you can save your cost of travel by not checking in luggage.

We believe that you should have total flexibility in your travel choice; which is why we are introducing this initiative - it will lower the cost of travel. People who don't want to buy a bag, and instead use carry-on bags, will save money.

It means you don't have to pay for something you don't want to use - If you don't want to check-in a bag you will save money. This allows us to lower the fares and make cheaper tickets more available; so everybody benefits!

For passengers that want to travel with luggage, you can add this during your ticket purchase or pay at the airport; paying in advance is cheaper!

Terms and Conditions

1. All Check-in Baggage fees are non-refundable.
2. Check-in Baggage fees are transferable to other Mandala flight if passenger change their flight.
3. Check-in Baggage fees apply per passenger per sector.
4. Passenger can purchase Check-in Baggage at the airport on the day of departure.

Are you tired of waiting to check-in? Do you want to be the first to board the plane? Do you wish your bag would arrive at the baggage area first? Do you want this treatment without paying for an expensive ticket? If this sounds like a good idea then QJump is designed for you!

QJump is a revolutionary new product that is designed to meet the needs of people who are tired of queuing. It’s simple and easy. QJump gives you the freedom to jump the queues in the following way:

1. A dedicated check-in line so you go right to the front of the queue.
2. You board the aircraft first before all other passengers – great to grab that overhead locker space.
3. Your checked baggage will be first to be delivered to the baggage claim area.

Terms and Conditions

1. All QJump fees are non-refundable.
2. QJump fees are transferable to other Mandala flight if passenger change their flight.
3. Qjump applies per passenger per sector.
4. QJump is applied to all passengers and sectors that are booked in the same booking number.
5. Passengers cannot purchase QJump at the airport on the day of departure.
6. No additional charge for infant traveling with passenger who has purchased QJump.
7. If QJump passenger is not present at pre-call QJump boarding, Mandala will continue to call regular passenger for boarding.

Contact Information
Mandala Air
Ruko Rafflesia Business Centre Blok F/4 Batam Centre, Batam
Phone     : +62 778 472727
Fax         : +62 778 472 728
Website : http://www.mandalaair.com